FAQ

Find answers to common questions about shopping with TALAMORA.

How long does delivery take?

Our products are made to order. Delivery includes production time plus shipping time, which vary by product, destination and shipping method. Available shipping methods and charges appear at checkout. Please read our Delivery policy for details.

How can I track my order?

When tracking is available, your shipping confirmation email includes a tracking link. Tracking may take up to 48 hours to update after the carrier receives the package. Items in the same order may arrive separately.

How do I choose my size?

Our T-shirts use the Gildan 64000 model. Open Size Chart beside the size selector on the product page, or Size Guide in the footer. Compare the garment measurements with a T-shirt you already own: measure its width while laid flat and its length from shoulder to hem.

Can I return or exchange my order?

Because products are made to order, we do not accept returns or exchanges for incorrect size selection, color preference or change of mind, except where required by law. See our Returns policy for the full terms.

What if my item is damaged or incorrect?

Email info@talamora.store within 14 days of delivery with your order number, a description of the issue and clear photos of the item and packaging. Please contact us before returning anything.

Can I change or cancel my order?

Contact us as soon as possible. Orders enter production quickly, so changes and cancellations are not guaranteed. Once production has started, an order generally cannot be changed or canceled.

How can I contact you?

Email info@talamora.store or visit our Contact page. Include your order number if your question concerns an existing order.